Premier Product Management - Excellent delivery and installation except -
We ordered a washer and dryer from Home Depot, and on 2/14/17 they were delivered by Premier Product Management. Although their delivery and installation was very quick, polite and professional, just now I discovered something to complain about.
I just began the process of registering the washer & dryer with the manufacturer, and I need their serial numbers. The serial numbers are on the back of the machines. PLEASE ASK YOUR APPLIANCE DELIVERY PEOPLE TO LET THE CUSTOMER COPY THE SERIAL NUMBERS BEFORE THE APPLIANCES ARE INSTALLED. (Sorry for shouting, but .
. .) It was a tight fit to get them installed in our laundry room, and it's going to be a MAJOR hassle dragging them away from the wall and squeezing behind them to find their serial numbers.
Reason of review: Problem with delivery.
Preferred solution: Tell appliance delivery people to let customer copy serial number from back of washer/dryer before installation. Or copy it yourself & give to customer..
Premier Product Management Pros: Cleaned up and removed packing material very well, Fast polite and professional.
Premier Product Management Cons: Should suggest customer copy serial number before installation.
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Comments
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all serial numbers are inside the unit themselves only ranges have them on the back sometimes